Bad Business Experience in Alberta Driving Force
Driving Force Vice president is hindering the fleet buy out and refusing to provide proper documents as required and requested numerous times to him. The President of Driving Force is aware of this situation. They want to try drive someone into bankruptcy in order to get these low km units bank so that they can sell them in the USA for plus 30% exchange rate.
They are not being honorable in their verbal communication agreements and are very crooked.
Removes reviews of the truth and is having issues writing out proper agreements with clients and not providing all documents as required to do so a legal obligation for any business to provide to their clients.
A client should not have to retain legal council to make a simple reasonable request as that. I have had to retain legal council and I am still waiting on my original pricing documents on units that were to be wrote up as lease to own not rentals. BBB has also been involved and Driving Force walked out of a mediation meeting. Not a good way to treat a big account client. Worst customer service ever and non compliance to legal requests. This is in no way miscommunication this is failure to comply with a clients legal council simple and reasonable request of providing documents and they are actually saying that I do not need the documents provided to me when I do need them provided to me as any business would like to be provided all their required documents. No honor on verbal agreements either Still no resolve in this issue.
IGNORING PHONE CALLS EMAILS CUSTOMER SERVICE WHAT CUSTOMER SERVICE THERE IS NONE.STILL TRYING TO COMPLETE MY COMPANY BUYOUT WITH NOTHING BUT FALSE PROMISES NO DOCUMENTATION PROVIDED THAT HAS BEEN REQUESTED NUMEROUS TIMES !!!! JUNE 01 2017 NOW STILL WAITING FOR THEM TO FIX THEIR MISTAKES WHICH IS NOT TO MUCH FOR A CUSTOMER THAT BOUGHT 7 TRUCKS FROM THEM TO REQUEST.ORDERED A TRUCK AND WAS PROVIDED THE WRONG TRUCK THEY STILL HAVE NOT SWITCHED IT FOR THE PROPER TRUCK THAT WAS ORIGINALLY REQUESTED AND THEY DID NOT HONOR PAYMENTS MADE ON A TRUCK TO BE PUT ON THE PROPER TRUCK WHEN IT CAME AND THEN I SHOULD HAVE BEEN GIVEN THE OPPORTUNITY TO BUY OUT THE TRUCK WHICH WAS LESS THAN $4000.00 ON IT SO MANY NUMEROUS ISSUES WITH THIS COMPANY.